Please note: conference login information will be sent (to all registered participants who completed their payments) on Sunday, March 27th in the morning hours. Please check the spam/junk folder, too, for the login email.


ICARE 2022 Conference will be available on a virtual conference platform (OnAIR portal by EventsAIR) which is available from Sunday, March 27 to Saturday, April 30.


Registered participants will receive personal login details via email shortly before the congress platform opens. Please note that you can log in only from one device at a time, parallel login from two or more devices is not possible. The notification email will be sent from either or, please check your inbox and also your junk mail. To make sure to get the login details, we recommend adding these two e-mail addresses to your mailbox as reliable senders, to avoid it considering them as spam.


Continuing education points (CE credits) will be certified, as done for all previous ICARE conferences. There will be ATF credits available (German Abbreviation for Akademie für Tierärztliche Fortbildung) which are easily transferable to other CE systems. Moreover, ICARE applied for RACE approval as well. PLEASE NOTE ONE IMPORTANT POINT REGARDING THE ONLINE FORMAT: YOU WILL NEED TO ATTEND THE LIVE EVENT IN ORDER TO GET YOUR CE CREDITS. You may watch the recordings of the talks, masterclasses, and practical labs for 30 days after the live conference, but due to the rules of the CE certifying institutions every participant needs to participate in the complete live event (Control of Log-in time).


The online platform will be open from March 27 until April 30, 2022, for the registered participants. Sessions and discussions will be scheduled due to the conference program (check here) as live sessions streamed via the platform. Masterclass Video Lectures, Lab Video Lectures, Basic Video Lectures, as well as PDF Posters, will be available in the platform’s Gallery. Video lectures can be watched at any time in the opening period of the platform.  If you have missed the live session or would like to watch it again, the recordings will be available till April 30 on the conference platform. Your login will be valid until that date.  We kindly ask you to log in well in advance to familiarize yourself with the event portal. If you have questions, please see the portal’s HELP menu by clicking on the question mark in the upper right corner of the platform.


To attend the meeting, you will need a good internet connection, your device (PC, laptop, smartphone, iPad, etc.) as well as a valid registration. To enjoy the most of the live stream, we recommend using at least 10-20 Mbit/sec speed. You can check the speed and performance of your connection here: If you face technical difficulties, they may be caused by your internet browser.  Please try to open the live session with several browsers (Chrome, Firefox, Safari, etc.). Another reason could be your firewall or internal IT blocking the congress platform.


Checklist to solve login problems:

  • Go to the login URL page (click the button above)
  • You should use the right email address to log in, the one where you received the login information message
  • Type in your login email by hand not copy and paste
  • Type in your PIN code by hand not copy and paste
  • Use all capitals for the PIN code
  • Zero and letter O may be mixed in your PIN code
  • Check the login on different browsers
  • Check the login on a different computer
  • Check the login on your private computer – corporate computers may block opening some pages
  • Check the login on a different network – corporate networks may block opening some pages



First login

When you first sign in to the event portal, the Event Check-In window displays, where you can update your profile, capture or add a profile photo and review your privacy settings. Please set in what time zone you are in and we will adjust your timeline.

Updating Your Profile

When you first sign in to the OnAIR Portal, the Event Check-In window displays, where you can update your profile, capture or add a profile photo and review your privacy settings. To edit or change these settings, please click on your profile photo at the top right of the screen and select My Settings.

Using the Timeline & joining live sessions

Sessions and functions that are happening each day are listed in the timeline in chronological order. You can click on any of the items in the timeline to view additional information and join the session or function. Once joined to a session, you can use the discussion forum, live Q&A function, and enter your own notes.

Using the Meeting Hub

The Meeting Hub allows you to connect and communicate with other attendees. Once you have located an attendee you want to connect with, click the Connect button. Once the other attendee accepts your request, you can choose to interact with your connection by starting a live chat. You can also schedule to meet at a future time, send messages and take notes. Contact information for all attendees you have connected with be included when you export your contacts (see the Exporting your Notes and Contacts for additional information).


You can browse and search for on-demand video presentations not included in live sessions, such as masterclasses, basic lectures, lab procedures, and posters. You can also use the discussion forum and enter your own notes at each item within the Gallery.

Exporting your Notes and Contacts

Any personal notes that you take throughout the event can be exported by selecting the Export icon in the top right of the screen near your Profile image. In addition, all Meeting Hub connections you have made with other OnAIR participants will save their contact information, which you can export using the Export option as well.

How to watch a recorded session later?

Please choose the day and scroll down on the Timeline. Select the session and click on the Play button at the Session Recording field on the right side.


On Sunday, March 27, we provide a platform to meet and get together in a more informal way. To find the link to join, please choose the day and scroll down on the Timeline. Select the session and click on ‘JOIN’ or click on the link in the Session information on the right side. For the evening socialization, we use Wonder ( which runs perfectly under the Chrome browser. If your computer has any other default browser, please open Chrome and copy+paste the link from the Session Information to open the room. Please note: using other browsers might cause dysfunction.

How to use

When you first open the link, you need to set up your cookie preferences and enable the camera & microphone of your device. As the next step, you need to set up your profile by typing in your name and capturing a profile photo (you can modify it any time later during the event in settings). We kindly ask you to use full names instead of nicknames to help other attendees to find you. Before entering the room, the program will ask for a soundcheck, too. To finish your setup, a question from organizers will appear (where are you from?).

Once entered the room, you will find avatars (circles) representing fellow attendees, as well as bigger circles representing existing group talks. To move around, click anywhere on the screen and hold, your avatar will follow your cursor. To join someone or a group simply move your avatar to any other circle. You can move around freely between groups. Alternatively, you can invite other people to your circle by clicking on their avatar and choosing “invite to my circle”. Wonder provides all basic virtual meeting functions, such as mute & unmute your mic, toggle video, screen share, these buttons are found at the bottom. To watch video chat on a bigger screen, click on the arrow top left. On the right side, you find some other functions: checking participants near and far, chatting with your circle or everyone, or starting a private chat. Your profile settings can be changed in the Settings menu (gear icon). If you feel lonely on the screen or do not see too many others around, you might not see the whole picture. Please zoom out by clicking on +/- in the top left corner. Please note: host functions are not available for participants.


If you did not find the answer to your question please send us an email to (no phone calls can be handled). We do our best to reply as soon as possible and thank you for your patience and understanding, as our staff will be very busy during the event.